Shipping & Returns

 

SHIPPING

FREE SHIPPING on orders over $150.
$6 flat rate for shipping.
Items purchased online are usually shipped within 72 hours. Purchases are sent using USPS. 

IN STORE PICK UP
In Store Pick Up is available with valid ID and receipt. You will be able to select 'IN STORE PICK UP' from a drop-down menu in the checkout process. Your items will be held for pick up.  There is no charge for in store pick up.

Our Georgetown store address is:
Lynn Louisa
1631 Wisconsin Ave NW
Washington, DC 20007
United States



PAYMENT

Lynn Louisa accepts Visa, MasterCard, American Express, Discover and Paypal.
All prices online appear in U.S. Dollars.
Washington, DC and Virginia residents will be charged applicable sales tax.

 

EXCHANGE/STORE CREDIT/REFUND

FOR IN STORE PURCHASES We offer exchange or store credit for regular priced items in perfect resale condition that are unworn, unwashed and unaltered, within 14 days of receipt.
Sale items and lingerie are FINAL SALE.

 

FOR ONLINE PURCHASES If you would like to return, you must notify us no later than 14 days after your product shipped. No returns will be accepted if you fail to notify us within the 14 day period or if you fail to ship the product back to us within 30 days after the product was shipped.
The customer is responsible for the shipping costs of their exchange. Please ensure you have kept the original tags attached, have the original receipt and the returning item is free from wear, stains, odor or any condition that would otherwise prevent it from being sold as new. Once we receive the item back we will issue a refund or ship out the item to be exchanged within 72 hours. You will receive a confirmation email when your exchange has been processed.
Sale items and lingerie are FINAL SALE.
To purchase an item with store credit, please call our retail store at (202) 350-0406 during regular store hours. We will process the credit for you and ship your item out. 
Lynn Louisa reserves the right to deny exchanges that do not comply with the above stated conditions.