We accept returns from 30 days of the order ship date.
If you would like to return, please notify us no later than 14 days after your product shipped for a shipping return label. The package will need to be dropped off at a USPS location and a credit of $6 will be deducted from the amount refunded. Alternatively, you are welcome to send via your preferred method that provides tracking. If doing so, mail to:
3033 Wilson Blvd, Suite E527
Arlington, VA 22201
Please ensure you have kept the original tags attached, have the original receipt and the returning item is free from wear, stains, odor or any condition that would otherwise prevent it from being sold as new. Once we receive the item back we will issue a refund to your original method of payment. Please allow up to 3 days to process. You will receive a confirmation email when your return has been processed.
Sale items at a 30% or greater discount, jewelry, and lingerie are FINAL SALE.
For an exchange, return the original item for a full refund and submit a new order.
To purchase an item with an old, in-store credit, please call us at (202) 350-0406 or email to email@example.com. We will process the credit for you and ship your item out.
Lynn Louisa reserves the right to deny exchanges that do not comply with the above stated conditions.